ABOUT HOTEL EMMA:
Once a 19th century Brewhouse, Hotel Emma is an extraordinary 146-room hotel in downtown San Antonio, TX, and the flagship for Pearl’s culinary and cultural community.
The Challenge: Lacked VM Backup
and Cloud Backup
Hotel Emma had been using Backup Exec as their backup and recovery solution to protect all their critical business data. Though Gabriel Longoria, the Director of IT at Hotel Emma, was satisfied with Backup Exec’s ability to run file recovery, they needed a more robust solution that includes VM backup and cloud backup.
The Solution: Robust Features and
When evaluating backup and recovery solutions, Hotel Emma considered keeping Backup Exec and moving to Windows Azure as an alternative. Gabriel eventually decided on Quorum because of the robust feature sets that Quorum offers, as well as the ease-of-use when configuring the whole backup and recovery process.
The Results: Reliability, Uptime, and
Seamless Integration with Network
After implementing Quorum, Hotel Emma is finally able to run VM backups live and replicate them to the cloud. But what really impressed Gabriel was Quorum’s reliability and uptime. According to Gabriel, “one time, a hard drive in array went bad and a new hard drive was shipped the next day. Popped the hard drive in and I was back up and running. System was not down during any of that time.” When asked what features made his life better, Gabriel replied, “It was the ability to add and remove backups easily. I also love the excellent customer support and the cloud backup option in case of a natural disaster.”
In regards to reliability of Quorum, Gabriel noted that Quorum is “seamlessly integrated with my network, and the ‘set it and forget it’ system reliability and system uptime are just amazing.” Gabriel was also impressed with the knowledge of Quorum’s support staff and how friendly and attentive they are to the needs of Hotel Emma.
“Quorum is seamlessly integrated with my network, and the ‘set it and forget it’ system reliability and system uptime are just amazing.”
ESTIMATED NO. OF EMPLOYEES: